One question Essay Example | Topics and Well Written Essays - 500 words

One inquiry - Essay Example Accordingly, the view area has been marked the Dead Sea. In light of the considerable number of suppositions made on how odd the ocean is my interest of the whole view is very needing. Hence, setting out on an excursion to the spot will be fascinating and satisfying. Being known as a one of a kind landscape and having an exceptional history with respect to its arrangement, there are a great deal of attractions that are ascribed to the spot. To begin with, there are various slopes that are huge, there dragonflies, various palm trees or more all the ocean transforms into the shade of powerless tea when the breeze on the shore pushes. It sounds very odd that every one of these angles are engaging, however my idea on nature will make the excursion to be energizing, as I would get the chance to explain the presence of every one of these viewpoints. I burn through a large portion of my free occasions investigating deserted spots that realize the magnificence of nature we live in. Hence, as a diversion this excursion will impart a ton of information. Aside from the Salton Sea Recreational Center, which is open to the general population, greater part of the spots encompassing the ocean are very risky and are marked the restricted areas. It is just the Navy seals and the Marine that utilization the spot to go about as their preparation base. A test that is very unavoidable in Salton Sea is the smell that is transmitted by the ocean. Research shows that the greater part of the guests who have had the chance to investigate the spot were upset by the aggravating smell and some were terrified of the dragonflies that were in numbers. Being a zone that is uncommon to visit and dependent on the secret encompassing it the issue of security might be a test once on the spot. My insight with respect to Salton Sea depends on the intensive research I have led and my discernment dependent on my discoveries shows that Salton Sea is in fact an abnormal spot. By the by, when I set out on my excursion, I expect to gain more from what I definitely know and I plan to investigate the whole

Tolerance Of Coral Larvae To Thermal Stress-Myassignmenthelp.Com

Question Talk About The Tolerance Of Coral Larvae To Thermal Stress? Answer: Presentation In this report, study has been set up on the monetary presentation of organization and how organization has dealt with its capital structure to decrease its general expense of capital. It is viewed as that AMC Outdoor Company has expanded its business effectiveness for the duration of the time. Proportion examination, capital structure investigation and offer value investigation have been utilized in this report to investigation the companys execution. Contrasting Firms Capital Structure AMC Outdoor Company has capital structure of 32% obligation and 68% value capital. It has demonstrated that organization needs to set up appropriate degree of capital structure in the wake of thinking about money related hazard, related expense of capital and other inside and outside components of business (Finance. Yippee, 2017). In the wake of gathering subtleties from the yearly report of organization, WACC has been figured as beneath (Brigham Ehrhardt, 2013). Enthusiasm after assessment 2956100 Obligation 103000000 Cost of obligation 2.87% Loads Obligations (Loan) 103000000 Value 222334000 Absolute 325334000 Weighted Average Cost of Capital (WACC) Obligation Value Cost of Capital (WACC) In the wake of figuring the subtleties of organization, it could be viewed as that Cost of capital under WACC of organization is 6.64%. Organization has capital structure of 32% obligation and 68% value capital. It is seen that other organization in a similar industry QMS Media Company has kept up obligation to capital proportion 22: 78%. This has demonstrated that organization has low money related hazard and significant expense of capital. This will lessen the general benefit and expanded taxation rate on the organization. Consequently, it could be surmised that AMC Outdoor Company ought to keep up obligation to value proportion 30:70 so as to lessen the general expense of capital (Finance. Hurray, 2017). Investigation of Financial Ratios of AMC Outdoor Company It is viewed as that proportion investigation of organization mirrors the connection between two variables. The APN Outdoor Company has diminished its present proportion by .65 of every 2017 so as to decrease the general expense of capital. Brisk proportion has gone somewhere near .55 out of 2017 since most recent three years. Net revenue has additionally indicated positive result and come about to 20% benefit in 2016 when contrasted with loss of 7% in 2015. Profit for value of organization has expanded to 26% benefit in 2016 when contrasted with loss of 8% in 2015. Net benefit has indicated 20% benefit in 2016. Intrigue inclusion proportion of organization has outfit down to zero because of no intrigue installment liabilities. Proficiency proportion of organization has likewise figured out how to diminish the expense of capital and measure of blockage. There is no stock turnover because of zero degree of stock. Leasers turnover proportion has expanded to 40% in 2016 to lessen the ge neral expense of capital (Brigham Gerhardt, 2013). Huge Changes in the Capital Structure in Past Three Years Capital structure of organization has been partitioned into two explicit parts. Value capital of organization is $58.15, $63.74, and $59.64 million in every one of the three years 2014, 2015 and 2016 individually. Obligation part of organization has additionally expanded by 5% since most recent three years. In 2014 organization had AUD$ 125 million which went down to AUD $ 97 million of every 2015. From that point forward, it expanded to AUD $ 133 of every 2016 (Finance. 2017). Organization has expanded its obligation parcel so as to decrease the taxation rate and cost of capital on the loose. Riches Maximization in Past Three Years It is assessed that stock cost of organization has expanded by 200% since most recent three years. It is assessed that all out turnover and by and large gaining of organization has indicated huge development in its business working. It is seen that on the off chance that investors have elevated level of significant worth creation on its venture, at that point it will build the riches amplification in decided methodology (Brigham Ehrhardt, 2013). Significance of Minimization of the Cost of Capital There are a few advantages which could be appreciated by AMC Outdoor Company after minimization of cost of capital. It will lessen the general expense of creation, production of cooperative energy and foundation of powerful business working in advertise. In any case, AMC Outdoor Company needs to build up appropriate degree of harmonization among obligation and value capital so as to diminish the monetary hazard and cost of capital (Finance. Hurray. 2017) Suggestions for Lowering the Cost of Capital Bringing down expense of capital is basic assignment. Be that as it may, APN Outdoor Company ought to put progressively capital in its business so as to build the general working profit. The current market is indicating high measure of development and expanded business proficiency. Along these lines, APN Outdoor Company ought to convey more assets to expand the profitability and proficiency of business in decided methodology (Kaur Gupta, 2015) End Critical Changes in the Capital Structure in Past Three YearsThis report has portrayed that APN Outdoor Company has solid money related security in Australian market. In any case, because of elevated level of obligation divide in its capital, organization has high monetary influence and hazard in its business working. It is viewed as that organization ought to infuse increasingly capital in its business and decline its working costs to expand the general benefit and gaining in decided methodology. References Brigham, E. F., Ehrhardt, M. C. (2013).Financial administration: Theory practice. Cengage Learning. Fund. Hurray. (2017). APN Outdoor Group Limited (APO.AX). Recovered September 16, 2017 from, https://finance.yahoo.com/quote/APO.AX/financials?p=APO.AX Fund. Hurray. (2017). QMS Media Limited (QMS.AX). Recovered September 16, 2017 from, https://finance.yahoo.com/quote/QMS.AX/balance-sheet?p=QMS.AX Kaur, K., Gupta, A. P. N., 2015, Performance assessment of dbla, hsv-clahe rgb-clahe based picture upgrade. Negri, A. P., Hoogenboom, M. O. (2011). Water sullying decreases the resilience of coral hatchlings to warm stress.PLoS One,6(5), e19703.

Overnight Program Now Taking Requests

Overnight Program Now Taking Requests In case you havent checked your MyMIT account lately, I thought Id mention here that the MIT Overnight Program is open for business. You can stay overnight on campus beginning on September 30th, and since we need two weeks notice prior to your arrival, weve already begun taking requests. There are a variety of details on this page, but heres a quick overview: You can request a 1 or 2 night stay Overnights are available Sunday Thursday (we cant host Fridays, Saturdays, certain holidays, finals week, etc.) Please try not to request a visit less than 2 weeks in advance You can only select dates up to 60 days in advance During January and February, preference is given to seniors and to admitted students, and starting in March, the program is only open to admitted students Please note: host-matching is done by people, not by a computer (its an art!) so it can take up to a week for you to receive a response after submitting your ONP request. Thanks for your patience! If you have any questions about the ONP, please leave them in the comments. Thanks! On a totally unrelated note Tonight were gonna party like its 1999. Because this entry is the 1,999th MIT Admissions blog entry. Which means The next post will be #2000. Woot! Any bets on which blogger will get it?

Movie of Your Life Ice Breaker - Which Movie Which Character Is You

If they made a movie of your life, what kind of movie would it be and who would be cast as you? This is a fun and easy ice breaker game for adults in the classroom, in a meeting, or at a seminar or conference. Choose this ice breaker when you want a quick exercise for introducing participants to each other, particularly when the reason for gathering has a definite fun aspect to it. Its also great at a party, especially if the participants are movie buffs or up-to-date on pop culture. Get Creative With the Truth Are your students or guests James...James Bond? Or more the Arnold Schwarzenegger type? Make that Ahhnold. Maybe they see themselves as Scarlet in Gone With the Wind, or Cat Woman. This game asks: Is your life an adventure, drama, romance, or horror flick? Walking Dead or Armageddon? Maybe its a reality show with some bizarre angle. It might even be a documentary or news show. Maybe a talk show? Encourage your participants to take a kernel of the truth and stretch it creatively. Customizing the Game for the Classroom If you are teaching movie history, or really any kind of history, this is the perfect ice breaker game for your class. Have a list of movies available that relate to your topic in case your students need a little prompting. If you are teaching literature, customize the game to be famous characters in books. Ask: Are you the Cat in the Hat? Huck Finn? Daisy Buchanan in The Great Gatsby? Dumbledore? Madame Bovary? The list is endless. Have your own list of titles related to your time period in case your students need a little help. This ice breaker game can also give you an idea of how well-read your students are. See if they can remember the authors! This is a fantastic ice breaker game if you are teaching the heros journey. In addition to naming a character in a movie, ask them which archetype that character represents. Brilliant! Give your participants a few minutes to imagine what kind of movie would be made about their life, and who would be cast as them. Ask each person to give their name and share their movie fantasy. Would their life be a drama with Meryl Streep as the lead? Or more like a Jim Carrey comedy? Are they the main character? Hero? Villain? Wallflower? Mentor? Tie the Game Into the Lesson Plan If the topic you are teaching is related to movies, literature, or characters and roles of any kind, your debriefing is especially important and makes a very nice warm-up for your first lesson. What about your students choices is attractive and interesting to them? What is it that causes them to remember the movie, book, or character? Do they remember the entire story or just certain scenes? Why? How did the character or movie impact or change their life? Ask questions that help you introduce your material. As a variation, you could modify this game by asking participants to share the kind of movie they’d like their life to be. Youll need about 30 minutes, and no special materials are needed. Just use a little imagination.

Essay about Globe Theater - 1087 Words

II. Structure of the Globe The theater that Cuthbert Burbage built for the Chamberlains Men had a total capacity of between 2,000 and 3,000 spectators. Because there was no lighting, all performances at the Globe were conducted, weather permitting, during the day (probably most often in the mid-afternoon span between 2 P.M. and 5 P.M.). Because most of the Globe and all of its stage was open air, acoustics were poor and the actors were compelled by circumstances to shout their lines, stress their enunciation, and engage in exaggerated theatrical gestures. What would seem most striking to a modern (Broadway) theatergoer about the productions staged at the Globe is that they were completely devoid of background scenery. Although costumes†¦show more content†¦Although condemned by London authorities, along with cock-fighting, bear-baiting and the bawdy attractions of taverns, the Southwark theater district operated outside the legal reach of the Citys officials. But while the Globe Theatre, and indeed, t he entire Elizabethan theater scene opened its doors to the low life of the pits, it also accommodated an audience of higher-status, well-heeled, and better educated individuals. As Harry Levin notes in his general introduction to the Riverside Shakespeare (1974), the quot;Globe was truly a microcosm or little world of manquot;. With its logo of Hercules holding up the earth (as a temporary replacement to Atlas), the Globe Theatre constituted a quot;little worldquot; in which the social elite rubbed up against a cross-section of common vulgarians, drunken idlers, and other shady, street-wise sorts. Yet, at the same time, the Globe was grand even in the eyes of Elizabethan societys most powerful and prosperous leaders. As Levin also observes in his prefatory essay, recently discovered documents indicate that reconstructions of the Globe as quot;a quaint little Tudor cottagequot; have been errant, since Burbages house quot;may have had arches, pilaster, and other details of Baroque ar chitecturequot;. Contemporaneous accounts suggests that the Globe was far more impressive than the thatched and half-timbered models of it can capture, having a more spectacular look to its structure than is commonly recognized, oneShow MoreRelatedEssay about The Globe Theater634 Words   |  3 PagesThe Globe Theater The Globe Theater is probably the most important structure in Shakespeares dramatic career. Built in 1599 by the Chamberlains Company, it stood on the Southern shore of the Thames River in London. At this time Shakespeare was a member of the Chamberlains CompanyRead MoreWilliams Shakespeare and The Globe Theater Essay882 Words   |  4 PagesShakespeare being performed right in front of yours eyes at the amazing Globe Theater. William Shakespeare was part owner of The Globe Theater. The famous Globe Theater was a place where outstanding plays were performed. This theater held people from all over the world to watch performances. In the article â€Å"The Elizabeth Era† states that â€Å"often the Queen would come to the Globe Theater to watch Shakespeare’s work â€Å"(Alchin). The Globe Theater has great significance to British history because of the buildingRead MoreThe Globe Theater, Home of Many of Shakespeares Plays Essay1026 Words   |  5 PagesThe Globe Theater. (1-1) The Globe Theater Architecture based on the structures similar to The Coliseum in Ancient Rome. Architecture on a grand size would house a capacity between 1500 to 3000 people. 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Early 17th century England was an isolated island that interpreted privilege and cl ass status on white racial perceptions that often demonized or subjugated peopleRead MoreA Brief Biography of William Shakespeare617 Words   |  3 PagesShakespeare, the legal and business transactions including some theatrical and Court documents as well as his life’s work, can be used to put the little bits of information given to us to see the basic overview of this man’s life, use it to see the Globe Theater where he worked as a playwright and an actor, as well as what the Elizabethan Era that he lived in was like. Elizabethan England Era, or the Golden Age in England, started in 1558 when Queen Elizabeth succeeded her Catholic sister Mary I and re-establishedRead MoreThe History Of The Globe Theatre1378 Words   |  6 PagesThornberry Intro to theater October 28, 2016 The History of the Globe Theatre Today we know of The Globe Theatre on because of the famous playwright and director known as William Shakespeare. The events which took place in The Globe’s past and what is its future may be, have become, and will be, an important part of the history of theater and drama. This paper will discuss the history of the Globe theatre, the importance it held at its time, and the importance of The Globe Theater now and in theRead MoreThe Octogonal Structure Roared from Shakespeares Performers791 Words   |  3 Pagespacked tightly with over 30,000 eyes watching. Flags rose, and trumpets started to play in the Globe while productions began. The Globe Theatre started an era of acting in the late 1500’s and changed the way we look at performing still to this day. This theatre was jaw dropping as people entered this â€Å"salvaged wood† framed theatre. In 1599, the stage was ready for acts to begin. The name of the Globe Theatre was for people to know that the â€Å"whole round world† could be represented by every actorRead MoreThe Development And Popularity Of The Elizabethan Theatre1289 Words   |  6 Pagespeople it was relatively affordable. The working class people would show up and pay their penny to stand in the front of the stage- while weathier people whould pay for their seats.† (https://historicalhistrionics.wordpress.com/2011/07/26/elizabethan-theater/) Another theatre called The Curtain had to be built to accommodate the overflow audiences. The technical name for such as theatre was an easer. (https://englishhistory.net/shakespeare/elizabethan-theatre/) b. Playwrites andRead MoreEssay on The Globe Theatre and The Elizabethan Audience 1022 Words   |  5 PagesThe Globe Theatre The Globe Theatre in London , where William Shakespeares most famous plays premiered; Hamlet, Othello, King Lear, Macbeth, and Twelfth Night, was built in 1599 in Southwark on the south bank of London’s River Thames by Richard Burbage. It was co-owned by Shakespeare, with a share of 12.5%. The Globe was a large, open-aired, three-tiered theater made out of timber taken from the Theatre-– a former theatre owned by Richard Burbage’s father. 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Web Browser Free Essays

Google optimise code by compressing the code. Browser detection – detect which version of browser user is using to adjust viewing settings Security issues? Tested? Wc3. org GPI apps ie libreoffce Elearning per version Help email/telephone Dl unit 20 Explore how web pages using scripts are implemented in different web browsers Various versions of browsers require specific scripts because the older browsers will need to use the older scripts as they are not designed to run on the later browsers owever, all scripts will run on all browsers so there is not a problem with the type of script but more the version. We will write a custom essay sample on Web Browser or any similar topic only for you Order Now To help try to counter this problem the developer can include varied versions of the scripts in comments so that the webpage will load on both old and new browsers. The comments will provide a way to hide the code so that there is less confusion. The comments will need to be removed though if the user updates their browser to a newer version as they will need to read what is in the comments rather than what isn’t. This is an effective way of providing support for multiple versions of browsers without having to rewrite the code repeatedly as you can Just change the comments to change the version of the script to what the browser supports. Older browsers are more likely to render pop up messages whereas the newer versions will use data validation to check information. The older version forced the user to make a simple choice (usually selecting an option using boxes or radio buttons), this was an effective method to make sure that the nformation that was input was valid, it may not be true as the user may have selected the wrong box by mistake, but it did limit the chance of a mistake being made as they didn’t have to spell anything. When compared to nowadays where we use validation rules to check that the data that the user has input is this gives the illusion that the user has been given more control over what is input however, they still have to match the criteria so that the data that they use is valid. Newer browsers lso have navigation features like the anchor, which is used to direct the user to a specific part of the page when clicked. These can be good when the user is reading a long document (i. e. a manual) and they want to skip to a certain part, using an anchor they could Jump to the page that they are looking for without having to skip past it. Google optimises their code so that it is compressed so that it can be uploaded faster so the user will be able to view the webpage faster. Web Browser By themavryan How to cite Web Browser, Papers

Negotiation Process Essays - Dispute Resolution, European Cuisine

Negotiation Process When the discussion on this type of topic comes up, it is important to understand several key points. First is the fact that negotiations of this nature are done by one group (or institution) to another group. Now, knowing this it is also safe to assume that groups of people are not a collective of one mind and one thought, and thus the group will not act as one. Inside these groups, many different and sometimes conflicting ideas and interests are bound to hinder a straightforward negotiation. These internal problems creeping into the wood work before the other party has even made in to the table will ultimately create new layers in the bargaining process. This is not to say all internal negotiations are bad. In my opinion if a group will argue between them to smooth out all the potential internal interests and concerns; then it can also be sure that as a group the entire entity was come to the bargaining table with the knowledge that all of its main views have already been addressed. Then as a result the bargainer knows what as a group they would accept and decline. As it was briefly covered in the article the internal bickering within one group does have its downfalls which in the long run hinder the group more then promote it. If certain people within the group have personal agendas such as personal wealth or influence in mind, these views of the few that can go against the optimum deal for the entire group. Then as these people fight to have their views and solutions pushed forward the group may lose more in the long run. (Albeit the few people in the group may come out even stronger.) I believe the key to getting beyond the internal negotiations and out onto the bargaining table with the other party is to as a group not bicker over 1 or 2 minor things, but to look at these deals "one pie" which may have many different ingredients within it. The pie is only ready for the oven (ei. bargaining table) by the group when they have all added their own ingredients, and come to a resolution on these ingredients and the level of each. Once this is done, then it is time for external negotiations. I will use the cooking of a pie as a simile for the bargaining process to outline my views. In this way I hope to outline the reasons as they are presented in the article in my own way as I understand and agree with them. As it was rationalized in the article, external negotiations must be completely different process. Just as one doesn't add more ingredients to a pie after it's put in the oven, internal bickering within a group of what should have or shouldn't have gone into the pie has no place in the negotiations with the other party. Sure it is possible to change the ovens cooking time and even add new ideas to the pie before entering the oven, if that is what is needed to form an agreement. But as stated before, the pie represents the interests (hopefully the best interests.) of the group, and thus external negotiations should be keep out of the directions to make it. That being said, external negotiations will usually have conflicts within them due the large chance that the two party's interests are usually in conflict. One groups pie will bake in 5 minutes while the other's needs 10 minutes due to the ingredients in the pies, and thus the oven temperature will need to be addressed. This is when each group must appoint a "chef." These people should know all the ingredients within each other pies as well as why they were put in the pies in the first place. They need to be an expert in how to shape the oven so that both groups pie with be baked to their mutual satisfaction, but yet work together in hopes the "BATNA" has be reached. To do this the chefs (negotiators) must work together, they a partisans, try to find out how using the ingredients of each group will be baked into the pies without wreaking the pies or causing one of them to be burnt. One other major importance is the chefs will have to understand that some ingredients of the pies may have to be rearranged or taken out to reach an agreement. The chefs will need to share in this process, but

Understanding consumer behaviour in business The WritePass Journal

Understanding consumer behaviour in business Understanding consumer behaviour in business INTRODUCTIONCONSUMERSCONSUMER BEHAVIOURBUSINESS SUCCESSCONSUMER SATISFACTIONCONSUMER EMOTIONTHE LINK BETWEEN CONSUMER SATISFACTION AND CONSUMER EMOTIONARGUMENT AGAINSTRECOMMENDATIONCONCLUSIONREFERENCERelated INTRODUCTION The question of how understanding consumer behaviour informs business success is a vital issue. According to Parkinson (1982) with the analysis of 16 British and German machine tool manufacturer and 129 of their customer, the consumer behaviour in Germany determine the business success of the German machine tool industry. This suggests that the study of consumer helps a firm or organisation improve their strategies in order to provide the best services for them.The customers are the major determining factor of a business. They need to be satisfied in order to keep patronising which brings about the growth and development of a business. After all, it is a consumer who decides what a business is. When you understand the behaviour of consumers, you can create products and services that provide the consumers with more value. And then you can market those products and services in ways that the consumers’ understand. The entire idea of reviewing consumer behaviour is to persuade cus tomers’ to purchase. The purpose of this essay is to discuss the connection between consumer behaviour and business success. To achieve this certain factors needs to be considered and they are; the consumer buying process which are problem recognition, information research, evaluation of alternative, final purchase decision and post purchase behaviour. Also, personality, lifestyle, culture, emotions and satisfaction to mention a few needs to be put into consideration because the customers are from different geographical locations with different perspectives. Having considered all this, a business can then build a connection with the consumer which will bring about sales and development which is the aim of all business. This composition will concentrate on how the satisfaction and emotion of the consumers improves the success of a business. The essay argues that the understanding consumer behaviour through satisfaction and emotion informs business success. To understand your consumer; research are made which is the emotional and satisfaction research. The emotional brings about hidden attitudes, motivation and feelings while satisfaction tells us about the future needs and ideas for a new product. Firstly, a definition of terms will be presented; next, examples will be analysed .Then, the arguments against how understanding consumer behaviour informs business success. Understanding of consumer behaviour involves gathering of information from Economics, Marketing, Psychology and sociology. CONSUMERS According to Loudon D.L and Della Bitta A.J, A consumer is anyone who involves in physical activities of evaluating, acquiring, using or disposing of goods and services. A consumer is one who purchases a product or services from a particular organisation or firm. A customer is always defined in terms of a specific product or company. Customers may explain their satisfaction with a product or service in terms of specific aspects such as the product qualities, price, customer service, or a combination of these features. In order words, the consumer needs to be motivated and satisfied with the product or a service for them to patronize which brings about sales and growth between specific aspects of satisfaction and overall satisfaction. CONSUMER BEHAVIOUR Consumer behaviour is useful to distinguish the outcome of a business.   Consumer behaviour teaches companies of all sizes about the consumption patterns of their consumers as well as the internal and external influences that can affect the customers. Consumer behaviour reflects the totality of consumer’s decision with respect to the purchase, consumption and disposition of goods, services, time and ideas over time. Recognise consumer behaviour, you create products and services that provide the consumers with more value. Studying consumer behaviour is to motivate customers to purchase goods and services and to meet consumer emotions. Recognize consumer behaviour and explain the usefulness to better the marketability of an organisation or firm, explain your values, and increase your sales. BUSINESS SUCCESS The business is advised to identify and build a relationship with the customers. Understanding the consumers brings about growth and development. The business success requires the ability to know the weakness and strength. An organisation is advised to work on the strength instead of fixing the weakness. They should be able to adapt to all condition in order words tackle all problems as they come. In Conclusion, the organisations to meet the demand of their customers, they are advised to be productive which can be achieved through technology, automation, outsourcing and improving business sources. Having done all the above-mentioned, there will be an increase in purchase which helps in the success of the business. CONSUMER SATISFACTION Customer satisfaction has received considerable attention in the marketing literature and practice in recent years (Oliver, Westbrook and Oliver, Price et al).The cooperating with customers serves as a strategy in order to gain access to getting information on their needs and wants. Customer satisfaction can be described as a thinking process where customers consider whether their products, services and process needs are considered. Consumer satisfaction is defined as a post-consumption evaluation that a chosen alternative at least meets or exceed the expectations. According to Anderson, Satisfaction is a generally evaluation of performance based on all prior experiences with a firm. Customer satisfaction surveys can generate valuable information that enables an organisation to compare performance in different time period.Satisfaction measurement can make customers more satisfied as they receive position attention that they feel they are listened to. In order words, attention is given to customer satisfaction as a corporate goal.Szymanski,Spiro and Weitz suggests that The business plays a vital role in diagnosing and addressing customers’ needs and in sharpening the overall evaluation of the way in which the discrete exchange level. Hegebarth similarly argued that if contact centre capture and analyse customer interactions and share them throughout the organisation, as enormous opportunity exists in understanding customer needs and expectation, identifying opportunities and proactively addressing improvement areas. Aderson and Sullivan suggest that customers’ satisfaction is the overall or global judgement regarding the extent to which products and services performance match expectations. When a business has a close contact with the consumers, this influences the customers experience and creates a relationship satisfaction because consumer related information can only be obtained from consumers themselves. According to Beatty et al Customer-oriented business with customer understanding, proper customer care with trustworthy behaviour and reliable personal service are liable to building long term relationship with the customers. Winsted,Price et al recommend the important dimension of business that helps consumers perspective. They are mutual understanding, authenticity, extra attention, competence and meeting minimum standards of the consumers. With this, positive association between social regard and customer satisfaction are expected. Furthermore, several actions which are closely related to social regard increases customer satisfaction. According to Gremler and Gwinner (2000) an enjoyable interaction and personal connection on satisfaction with the company yield an encouraging outcome. The former variables included aspects such as â€Å"this employee relates well to me† or â€Å"this person has taken a personal interest in me†. Similarly, Van Dolen et al. (2002) found a positive effect of the â€Å"social competence† perceived by the customer on the customer’s encounter satisfaction, where social competence included aspects such as â€Å"the employee pays special attention to me†. On the other hand, recent results from Butcher et al. (2003) suggest a positive relationship between social regard and service satisfaction. Based on previous findings and taking into account that in a service context employees’ actions are an important driver of customer satisfaction (e.g., Price et al., 1995; Winsted, 1997; Van Dolen et al., 2002;Maxham and Netemeywer, 2003).The interaction with consumers as regards satisfaction has an impact on the business because working on the information increases organizational effec tiveness and also performance. With reference to Cisco,they used three types of data for customer satisfaction practice which were The Annual customers Satisfaction Survey Interviews with the targeted customer segments coupled with the internal brainstorming sessions. Records of individual transaction data. The survey indicated a broad problem, the detailed interviews showed the problem in detail and the transactional data indicates whether actions have achieved desired outcome. The brainstorming session help to identify the new opportunities. This has not only lead to customer loyalty but also profitability. CONSUMER EMOTION Customers attitude reveal the softer code of the business. Much of customers attitude about a brand are based on emotional connection they have formed with the company. Winkielman and Berridge (2004) argues that emotions, even if genuinely unconscious, may drive behaviour and reactions.Consumer use emotion in making good decision and to take effective action.Emotions play a highly motivating role in consumer behaviour. Emotions give us deeper understanding of the experimental aspects of consumption and are associated with the degree of consumer satisfaction by a strongly influential relationship.Consumers are typically and highly emotional about some brands and products while others are incompletely attached and indifferent about others.Consumers emotional connections have a specific and fairly simple structure regardless of the nature of the particular emotions involved. Bagozzi et al (1999) define emotions as mental states of readiness that arises from cognitive appraisals of events or one’s own thought.Furthermore Oliver (1997) suggests that emotion coexist with various thinking judgement which produces satisfaction and is important in understanding consumers consumption experiences. Emotion tends to have an influence on quality perception and customer behaviour (Liljander and Strandvik,1997).Positive emotions leads to positive word-of-mouth behaviour,while negative emotions may result to complaining behaviour.Customers respond to an event in certain ways in order to maintain positive emotion and to avoid negative emotions(Stauss and Neuhaus).An emotional reaction is part of the favourable experience (Cronin 2003,Sherry 1998).Oliver (1997) claims that the role of emotions is gaining attention as a central element in service quality management. Consumer emotion such as pleasure and sorrow are simple, primitive motivations in the consumer situ ation, and they are also critical factors in our choice of products and services. Consumer emotion shows that customer’s feelings of enjoyment serves as the best predictor of customers’ loyalty, while feelings of happiness serve as the best predictor of relationship quality. The business plays an important role in the delivery of service quality as well as the formation of the satisfaction. People remember emotional experience better than most other   element of a brand experience. However, satisfaction influences the customers behavioural responses in form of customer loyalty, word -of ­-mouth, or switching behaviour. Oliver suggests that the role of emotion is to gain attention as a central element in service quality management.Consumer begin to form a strong emotional bond with an organisation after they experience multiple episode of helpful and enjoyable service.As customers become more confident in their relationship with companies,additional helpful experiences stimulate even stronger and more enduring emotional attachment toward the company.Furthermore,emotional connections are not only the province of certain ‘emotional’ categories or brands.Consumers are emotional about checking accounts and discount merchandise,not just about soft drinks and expensive fountain pens.Bank of America and Wal-Mart create emotional connections just as surely as Jeblue and Ipod.They do it in different ways depending on the people than the product but the result is the same. In conclusion, customers use emotion to make good decision and act effectively. THE LINK BETWEEN CONSUMER SATISFACTION AND CONSUMER EMOTION Emotions may be classified as a core component of satisfaction, since there is a positive relationship between customer satisfaction and brand loyalty,and customer satisfaction incorporates cognitive and emotional component because emotion influence behaviour,therefore positive emotions would increase the emotional satisfaction of clients with any service industry.Decision making process of customers is also affected by emotions, as positive would result in a positive attitude or behaviour towards a brand.The emotional satisfaction of the consumers can be increased by providing unique services to the consumers. Jacoby and Chestnut (1987) suggests that Services or products provided by an organisation must be unique in order to meet the satisfaction of the consumers. Bagozzi (1999)found that when customers are provided with unique products or services to meet their needs they show greater willingness to pay more in the future due to the positive emotions they have with the brand. When a high quality of service is rendered to customers, they are comfortable and therefore customers who are emotionally satisfied are likely to recommend the services to others Hui (2007).Satisfying the psychological needs of the customers,their promotes positive attitude towards the organisation while the emotional satisfaction leads to an increase in customers appreciation towards the firm.Consumer satisfaction and emotion encourages the consumers to be loyal to the firms with respect to goods or services provided.The business needs to be responsive to the consumers needs and wants which makes them happy.Understanding the consumer is vital in order to provide better,faster and more services.The determinant of getting customers involved so as to enhance their awareness, exception and assurance through active participation has been a common policy to obtain reasonable level of quality of and satisfaction with the organisation. With reference to global competition advance in technology has improved what create a standard level of service. Volvo started with a companywide education programme to boost customer satisfaction awareness. The company combined qualitative research on customer motivation with customer satisfaction research. It also organises direct customer contact by production and design teams meeting with the customers and the senior managers visiting dealers and the consumers regularly. Besides, Volvo does additional qualitative customer research to track consumers shifting perceptions about key product attributes. ARGUMENT AGAINST Consumer behaviour measurement has both benefits and limitations. This part of the essay will describe the limitations of consumer satisfaction and consumer behaviour which simply means the negative emotions and dissatisfaction. This is linked the opposite decision of the consumers to leave or discontinue with a particular firm or organisation. This may result to complaining behaviour from the consumers. According to Andreasen(1999) suggest that negative consumer behaviour caused by the business results in consumer exit which creates a state of tension that affects the success of the business. It affects several desirable outcomes like customer loyalty,word of mouth promotion and purchases(Fornell,Oliver and Swan) Mihelis et al argues that customers satisfaction is a dynamic parameter of business organisation and is affected by the changes in customer’s preference and expectations.Poor treatment towards the customers leads to lack of satisfaction will leads the customer to other organisation where they will be satisfied.This could lead to image tarnish when the customers complain to friends and partners.Concentration of business on solving financial issues makes them neglect their customers. This causes negative impact on a brand   which makes the customers seek for better services from other organisations.If firms fail to develop strategies for managing consumer reaction,they face alienating and losing customer.Customers often only contact customer service or help line when something has gone wrong or they need problem solved, when such happens they are already in negative mood. This negative mood tends to fuel the negative perception of dealing with organisation’s customer se rvice personnel and reduce the customer’s zone of tolerance. It is therefore important for organisations to be willing to listen to the consumers and show understanding with empathy to customers’ predicament rather than leaving them unattended to. However, analysis seems to imply that emotions are brands that either inspire or does not, sports cars and perfumes are emotional while office supplies and households are not. The company faces major problem when it seeks to understand how the customers connect with the brands emotionally because emotions are treated as what can be sensed but not measured scientifically. When measures emotions are proposed, they are complex and difficult to administer. They organisations rely on strategies that are not always easy to replicate, like nonverbal photo sorts or deep psychological projective probing. In addition, while these measures may correlate with consumers stated intention, they may fail to provide sort of evidence that is d emanded in the boardroom.The problem of lengthy and complex questionnaire which are time consuming and difficult to develop consist of complex data which may be useful in improving quality shortfall but rarely shed light on customers expectation and delights.The consumers have problem understanding the questionnaire and therefore hard to interpret. RECOMMENDATION To ensure that all customers are satisfied,the service provider should avoid biasness,prejudice or discrimination against some customers.Developing a genuine desire and passion to serve others with skills and knowledge to serve their customers excellently.The business should engage in collection of customers opinion on services they render.The personnel dealing directly with the customers improves their satisfaction ,training and seminar should be conducted so that the best quality of service is delivered.High quality of services leads to customer satisfaction.The immediate response to customers complain increases emotional satisfaction as assurance that problems are solved on time which helps them retain their customers which increases loyalty(Hofstede 1994).According to Patterson (1999) customers express brand association through behaviour.Brand associations are represented as emotional impression in the memory such that customers are emotionally satisfied by services received whic h gives no room   considering an alternative. Supphellen suggests emotional brand association increases brand loyalty by becoming the dominating determinant of choices.Retaining customers is cheaper compared to attracting new ones.A business usually puts emphasis on the relationship between the consumers perceptions about the quality of the service they receive.Information of data from consumers promotes the improvement of services which inturn increase brand loyalty.Customer loyalty to a certain brand varies in industries and markets(Quelch and Harding,1996).The relationship between a customer and the brand determines the loyalty of the customer to brand(Bluestein 2003). Personalization, friendliness ,flexibility ,efforts and respect helps organisation increase their brand loyalty so as to have long-term relationship with them. CONCLUSION It is a challenge for the organisations to ensure that clients are provided with the best quality services. This promotes the psychological, physical and emotional satisfaction of the clients. All customers’ aim at getting value for their money when they purchase a product or on service rendered. Research established the relationship between consumer emotion and consumer satisfaction in organisation show that high levels of satisfaction increases brand loyalty. Consumers are faced with an array of product selection and competition is fierce among companies. This is why your understanding of consumer behaviour is vital to the success of your business. When you understand your consumer better than the competition you have a greater chance of winning their business. Understanding of life satisfaction including the emotional aspects and their relationship to consumption should enable a business to target consumer in a more meaningful way.Companies that have created successful emot ional connection with their customers benefit in cash flow, make profit and improve market share. Emotional connection can be measured, enhanced and managed. The investigation into how customer survey should take account of emotional satisfaction of customers in order to have a better understanding of how to monitor and improve upon the psychological and emotional aspects providing a quality service in any organisation. REFERENCE Consumer Behavior: The Basics Customer satisfaction: review of literature and application to the product-service systems;Final report to the Society for Non-Traditional Technology, Japan (Oksana Mont,Andrius Plepys) imperative

What is Competition Free Content (According to CoSchedule)

What is Competition Free Content (According to ) Content marketing is competitive, crowded, and cluttered. Everyone is clawing for the same people’s attention, but there’s only so much to go around. In the end, the people who find their competition-free content niche will win out. So, what is it? Check out the video, where I explain. Competition-free content is about boiling the principle of differentiation into your content marketing strategy. The principle springboards from a business concept I learned from a book called, Blue Ocean Strategy. In the book, authors W. Chan Kim and Renà ©e Mauborgne describe the two different oceans in business: a red ocean and a blue ocean. The red ocean is bloody with competition. In these waters, you’re competing with many companies for the same customers via the same methods. Everyone’s begging for attention in existing markets. Growth becomes slow, if not outright stagnant. This is a brutal scenario for marketers, and one most of us work in today. It’s a sea of high competition, low differentiation. Contrast that picture of the red ocean with a blue ocean. These are clear, competition-free waters. It’s a place where unique approaches stand out because no one else can compete. In fact, finding the blue ocean renders competition irrelevant. The extreme upside is that you can capture new demand by doing your best work because you swim in your own waters. Regular content marketing is just like swimming in the red ocean. It’s filled with noise, thrashing, and fierce competition. Everyone’s begging for the same audience’s attention- and they’re doing the same things to get it. They’re simply trying to swim faster than the rest. This is what gives us a market bloody with competition and yielding stagnant growth. You will find your blue ocean through â€Å"competition-free content.† It’s the first step in the 10x Marketing Formula because, without it, even the best content faces diminishing returns. Competition-free content is content that adds tremendous value to your customers and audience that only you can produce. It’s content that stands out through topic, structure, or media type. And it renders competition irrelevant because this is uncontested space. A Blue Ocean In Higher Education This is where you create stuff that stands out while being impactful and meaningful. Here’s an excerpt from my upcoming book  that describes what it looks like in the wild: When the American Civil War ended on May 9, 1865, the country entered the era of Reconstruction. Much of the U. S. was in shambles; including the economy. However, a major shift was taking place: movement from a primarily agricultural economy to an industrialized one. Peirce College capitalized on this shift. The college was founded in Philadelphia, Pennsylvania to help returning soldiers transition into the emerging industrial economy. They needed education and training that was both practical and affordable. And that’s what Peirce delivered, enrolling 550 students  in its first year. Over the coming decades, however, Peirce shifted its focus from veterans to the traditional 18-year-old student. By the late 1980s, Peirce College was treading water in a sea of similar schools. They were simply another college offering the same things to the same people as everyone else. Then came Arthur J. Lendo in 1991, Peirce’s new president. Lendo led the school back to its focus on a group of potential students with few alternatives. Rather than claw for the attention of traditional students, the college pivoted to a focus on adult learners, military personnel, and prospective foreign students. To reach this audience, they began offering bachelor degree programs in three venues: on campus, on-site in different cities, and online. No longer was their non-traditional audience limited to associate’s degrees from community colleges. Now they had the chance of earning a four-year degree. In the first year, they beat online enrollment forecasts by 300 percent. And over time, overall enrollment nearly tripled. Notably, the average age of a Peirce student rose from about 21 to mid-30s. How To Find Your  Competition-Free Content Niche In Three Steps Peirce College’s story is an excellent illustration for how marketers can position themselves today. So, how can you find your competition-free content niche? To find your competition-free content niche, start with this three-part framework: look, research, and strategize. It’s the simple trifecta anyone can do, regardless of budget or time constraints. Look At The Competition The first step is to observe your competitors by surveying the landscape and dissecting what kind of content they’re creating. Are they running ads like crazy on TV, radio, billboards, and other traditional channels? Are they working digital angles like Facebook ads, giveaway contests, video, or email marketing? Do they have engaged audiences on blogs or social channels like Pinterest, Instagram, or Twitter? This step is about taking a critical look at the market and diagnosing strategies and tactics like a scientist. You should ask: what content resonates most, and least, with your ideal customers? This is where you can start to find the cracks and avenues into creating competition-free content. Research Their Content After tracking your competitive landscape, it’s time to head to Google for some simple research beyond channels and into content. You’ll search for terms related to your products and look at the top ten search results. You’re looking for two main things: What is consistent about their content? What most prominently stands out? Answer questions like: How long is my competitor’s content? How many images doe they use? Do they use strong calls-to-action? What are the quality of their customer testimonials? Are there product sales attracting lots of attention nationally, regionally, and locally? By asking questions like these, you can analyze the content landscape. In fact, you can even create a spreadsheet to keep track of these data points for a high-level view of what everyone else is creating. Even this level of simple research will make finding your competition-free content niche far easier than simple guesswork. Strategize Your Competition-Free Content Now that you have researched the content and methods your competition is using, you can create her competition-free content strategy. (AKA: The fun part.) However, competition-free content isn’t simply creating content that’s different- it’s about creating content that’s different and that your team can execute well. The path to finding that niche is asking and answering these questions. What’s in it for our customers? This question, about the others, should be your primary guide. Ultimately, the tactics you use won’t matter to your customers. They don’t care if they find valuable content from you or from somewhere else. They care about the message and how it directly benefits them.This is often called a â€Å"What’s in it for me?† (WIIFM) statement.  You need a compelling answer to this question that you can communicate clearly.Additionally, notice I said â€Å"customers† and not simply â€Å"audience.† It’s vital to keep your paying and most profitable customers in mind. Your competition-free content niche is not simply meant to build a following. Its sole purpose is to drive growth and yield positive financial results. To attract more of your brand’s ideal customers, you must focus on creating and communicating value specifically tailored to them. What is our team really good at? Understanding what your team can do better than anyone else is important at this stage. You’re looking for something that’s both different and that you can execute well. What are our competitors doing that’s similar? Next, what patterns is the industry falling into that are like your team’s strengths? These are opportunities to disrupt them and stand out. They’re also guardrails to avoid red-ocean competition. Are there people in your customer base or audience your content underserves? Next, there may be customer and audience segments key to growth you aren’t serving well. You’re dissecting two segments: who is already a customer, and who is following your brand online. If there are critical customers or prospects your content is neglecting, this is a huge opportunity to course correct. What has your team created already that you’re proud of? Finally, are there things you’re proud of because they’ve worked well and you can uniquely create at an elite level? These are things you know your team can consistently execute well. These stages are the quickest path to finding your competition-free content niche. Their power is the singular clarity they bring to both your strengths and the competition you face. Get Started On Your 10x Marketing Formula Journey If you want to achieve 10x growth, but you don’t want to wait until my book comes out in early 2018, you can get started right now. For free. Get in on the early access list  for exclusive content like thought-leader interviews more pre-publication insight into the formula. access to our private 10x marketing LinkedIn group. and the first chapter of the book sent straight to you. See you on the other side!

Human Resources Managment - Challenges and Changes Essay

Human Resources Managment - Challenges and Changes - Essay Example As the paper highlights, let us now discuss the factors that determine the recruitment of the in-demand employees. The demand analysis is done to identify the future demands in the organization and accordingly consider the recruitment functions. There are two ways to consider the recruitment of in-demand employees. The first way is to determine the requirements through environmental scanning and understanding the external trends and secondly, by studying the internal factors of the organization such as the business operation functions, technology or strategic objectives. After determining the how and what of the future tasks, the in-demand employees are recruited. Another issue that is often seen in health care industry nowadays is reorganizing, reengineering and restructuring. It does have a major impact on the health care workforce within the organization. The effect in this industry is considered as ripple-down effect. The human resource are enforced to manage their duties with th e stipulated resources, decrease the cost by eliminating wastage and inefficiencies, highlight their competencies on preventing diseases and health issues, and improve the quality of their services. However, all these changes in the framework require quick adaptation of the new roles and qualities. Restructuring is done to eliminate medical errors, staffing development in the health care, etc. It has been seen that the organizations including the health care industry often downsize to reduce their internal cost. The best example was seen in the global financial crisis. However, the question is that, does it save the organization or its money in any case or proves to be fatal for the organization.  

The Canterbury Tales Literary Analysis Essay Example | Topics and Well Written Essays - 1250 words

The Canterbury Tales Literary Analysis - Essay Example rough the eye of the narrator, who is a pilgrim himself, apparently ready to appreciate his companions for their worthiness, and also record their condition, their array, and their social degree: â€Å"To telle yow al the condicioun/Of ech of hem, so as it semed me,/And whiche they weren, and of what degree,/And eek in what array that they were inne;† The narrator took his â€Å"tyme and space† to relate his story which means that that he has considered his subjects for a period before putting their descriptions on paper, and his portrayals derive as much from his observation as his individual perceptions and opinions regarding the characters. The characters are described in order of their social rank: the military estate represented by the Knight and the Squire is followed by the clerical estates depicted through the Prioress, the Monk, the Friar and the Parson; and then by the laity represented by the wealthy Franklin to the poor Plowman; the upper middle class is followed by a lower one and the rascals at the end. The pilgrims include: a knight, a squire, a yeoman, a prioress, a second nun, the nuns priest, a monk, a friar, a merchant, a clerk, a sergeant of law, a franklin, a haberdasher, a carpenter, a weaver, a dyer, a tapestry weaver, a cook, a shipman, a doctor of physic, a wife of Bath, a parson, a plowman, a miller, a manciple, a reeve, a summoner, a pardoner, the host and the narrator himself. The number of professions depicted are representative of various sections of the society, and Chaucer presents a rich tableau of his times. The narrator is conscious of the social differences.He respects them, and in his description of the clothing, the accessories, and glimpses of behavior conjures up a wide array of characters. The Canterbury Tales was Chaucers attempt at realism in an era when most of the writers of his time were still engaged with larger-than life heroes; his character live, breathe drink and crack jokes as in real life, and Chaucer

Development of the Quantity Surveying Role

Development of the Quantity Surveying Role The report within analyses and documents the historical development of the Quantity Surveying role from inception to modern day practice, the roles and responsibilities of the Professional Quantity Surveyor and Contractors Quantity Surveyor, along with the importance and relevance of key skills to the role of the QS. The Quantity Surveyor role was born in the United Kingdom, shortly after the birth of the Royal Institute of British Architects (RIBA) in 1834, due to the fact that Architects wanted to distance themselves from the surveying profession. The report goes on to talk about the many reports published by The Royal Institute of Chartered Surveyors (RICS), which identify the Quantity Surveying roles and how the future QS role will adapt to change. Both the Professional and Contractors QS have roles and responsibilities in the Pre-construction, Construction and Post-construction phases on any given construction project. Both sides have similar responsibilities during the pre-construction phase for example, each side will have a duty to carry out a form of estimation regarding the price of the works, which will require measurement/quantification. During Construction, the Contractors QS will be responsible for the day-to-day running of the project, including procuring subcontractors and submitting valuations to the client, whilst the Professional QS will be working with the client to ensure the Contractors QS valuations are factual and that they are certified in line with the contract terms. Post-construction activities on both sides would include activities such as Final Account procedures. Finally, the last section of the report details the six key skills required by a Quantity Surveyor in order for a successful career; Numeracy, Verbal Communication, Written Communication, ICT Skills, Problem Solving and Self-management. It is important that an aspiring Quantity Surveyor/Project Manager is continually developing these skills, as they will play a large part of their working careers for the rest of their lives. The purpose of this report is to write about the functions of the Quantity Surveyors and the roles each has within the Construction Industry. The team intends to accomplish the roles and responsibilities of the Quantity Surveyors (QS), Professional Quantity Surveyors (PQS), and Contractors Quantity Surveyors (CQS). The content of the report will consider the importance of key skills such as, Problem Solving, Numeracy, Self-Management, Written, and Verbal Communication and IT Skills. To accomplish this the team will meet up and communicate with each other, plus research the subjects for the report. All three team members will be involved with the evaluation of the report, once the report has a structure the team should meet-up to go over the order that each member will completing, after each of the members have finished the sections there should be another meet-up to check the work each as done and update the contents, once this is finished the report should be edited and completed. The resources for the report will come from the research in secondary published literature, and from sources based on the internet. 1.1 Introduction This qualitative team research report will analyse and make use of secondary published literature to discuss the fundamental roles and responsibilities of a Quantity Surveyor. The report will highlight the key skills required to conduct the roles and responsibilities of a Quantity Surveyor. Quantity Surveying is an occupation that dates back as far as the 17th Century in Britain, when construction enterprises were measured and valued after they were designed and built. The definition of a Quantity Surveyor according to the renowned author Seeley (1997, p. 40), whose work is well documented in many books that cover all aspects of Quantity Surveying, à ¢Ã¢â€š ¬Ã‚ ¦A quantity surveyor is a professionally trained, qualified and experienced in dealing with these problems on behalf of the employer. He is essentially a cost expert whose prime task is to ensure that the project is kept within the agreed budget and that the employer obtains value for money. 1.2 Constraints or limitations on the work There have been several limitations on this report, the most important limitations being that the word count of the report has a maximum limit of 3000 words. Another was that group members did not always all come to the same conclusions, with differing opinions on subjects which could have led to opposing or contradicting views. Another constraint was that with it being a group task, on occasions there were individuals that were not able to meet due to busy lifestyles and other plans. Other instances of this was when work schedules clashed with meetings, or that long distances meant the meeting was unviable, or the venue for the meeting was too small for everyone to sit and engage. 1.3 Any assumptions made No assumptions have been made for the basis of this report. 2.1 Introduction This section will document and cover a brief history of the Construction industry, the inception of the QS role in the industry, the historical development of the QS, along with the roles and responsibilities of the QS on both the private and contractors side. 2.2 Historical development of the QS role The Construction Industry within the UK in the past was very different to the modern industry we know of today. The industry back then saw a Project Manager individually tender, procure and co-ordinate each discipline on site himself. However, the Napoleonic Wars of 1803 to 1815 would see the revolution of the Construction Industry in the United Kingdom. Cartlidge (2013) indicated that the government in power during the war were required to construct barracks to house the large amounts of soldiers that were to be crossing the English Channel. Due to time being of the essence, contracts were required to be let on settlement by fair valuation based on measurement after completion of the works. The many years that followed on from this saw the amount of projects in similar scenarios magnify, leading to the inception of the general contractor in the United Kingdom. The year of 1834 saw the birth of the Royal Institute of British Architects (RIBA). This professional association exclusively for architects, was formed on the basis that architects wished to distance themselves from surveyors and their perceived obnoxious commercvial interest in construction' (Cartlidge, 2013, p. 7). This in turn led to the inauguration of the Quantity Surveyor in the UK. The Royal Institution of Chartered Surveyors (RICS) report published in 1971 clearly defines the role of the Quantity Surveyor (RICS, 1971). The report seeks to acclaim the profession as specialists in the measurement and valuation of construction works (Perera, Pearson and Dodds, n.d.). The trio go on to state that the follow-up report also produced by the RICS, The Future Role of the Chartered Quantity Surveyor (RICS, 1983), identifies the skills and knowledge base of the QS while identifying the scope for expansion and diversification of services (Perera, Pearson and Dodds, n.d., p. 2). 2.3 The duties of the QS According to Willmott Dixon (2016), the duties of Quantity Surveyors are to carry out a feasibility study, advise on potential sites and working out what a client can afford to build. They will present detailed valuations on information of costs for elements of work on an intermittent basis to aid payment for those works carried out to date. They will be responsible for organising the division of a project into component work packages, and awarding these work packages to smaller, more specialised construction companies such as the subcontractors and, in that process, finding the best deals. They are also responsible for dealing with contracts and legal matters. Managing costs to ensure the initial budget is not surpassed. Arranging the staff payments and, settling the final accounts. Plus, act as the financial advisors while monitoring progress for the client. 2.3.1 The roles of the Professional Quantity Surveyor The Professional Quantity Surveyor (PQS), which is a quantity surveyor employed in private practice, has been prevalent in the Construction industry since the 1960s where cost planning services were introduced into their repertoire of duties in order to avoid tenders being returned over budget (Ashworth, Hogg and Higgs, 2013, p. 8). It is the PQS responsibility to give advice on all financial and contractual issues to all relevant parties, from pre-tender to completion of the project. The Royal Institution of Chartered Surveyors (1998) published a set of competencies, titled Table 1, in which the assessment of professional competence would be measured against. The competencies are split into three different categories; basic, core and optional. PQS would need to fundamentally prove that they meet these competencies in order to reach chartered status. 2.3.1.1 Pre-Construction The pre-construction roles and responsibilities would include functions such as initial budget setting with the client, quantification/measurement and possibly preparation of bills of quantities, dependant on the contract. The PQS would also have an input into the design stage of the project, and would work with the Project Manager (PM), architects/structural engineers and public authorities, as he/she would be involved from a very early stage. Following this, they would then work with the PM directly to give sound commercial advice to ensure the contract is awarded to the most favourable and most cost effective contractor. 2.3.1.2 Construction Phase During the Construction phase, the PQS would still be expected to analyse and provide cost/commercial advice to the PM where needed, but he would mainly be working with the Contractors QS now to ensure that monthly valuations are submitted and valued correctly. Not only this, he/she would be responsible for attending site to review the applications submitted to confirm the values applied for. The term for this generally is Cost Control. 2.3.1.3 Post-Construction After the Construction phase, has been completed, the PQS would endeavour to complete and settle the Final Account with the Contractor to ensure all monies, where due, are paid and all disputes settled. If its necessary, the PQS will also conduct and participate in arbitration or court proceedings to settle disputes that couldnt be resolved previously. Canadian Institute of Quantity Surveyors (CIQS, 2016) 2.3.2 The roles of the Contractors Quantity Surveyor The Contractors QS is responsible for the performance of operations similar to those of the PQS, i.e., the measurement and pricing of construction work, utilising certain mechanisms for pricing such as Bill of Quantities. The Contractors QS handles the day to day running of the building/construction project. The construction programme is handled in three distinct sections. These are Pre-Construction, Construction Phase and Post-Construction. Within these phases the Contractors QS plays a major role. 2.3.2.1 Pre- Construction The Contractors QS will be required to carry out a Feasibility study for the project. They will also estimate the cost and whats involved in the project based on measurements of the designer or clients sketches. The Contractors QS can compare the project with historical projects that his/her company has completed, and potentially gain an insight into how much the build may cost. The final part of the phase will lead to the final detailed estimate which is prepared by the QS and the Architect of the project which will lead to the evaluating tenders. 2.3.2.2 Construction Phase The role of the Contractors QS will be to provide cash flow data so the client can start to arrange the finances needed to execute each stages of the project. They will also provide assessments on the cost effect so they can be ready for any changes that will appear during the Construction phase. During this time they can provide a project report. They can also manage disputes within the organisation (Clients, Designers and Building Contractors). 2.3.2.3 Post-Construction The Contractors QS will be preparing and carrying out Final Accounts with subcontractors that have worked on site, as well as preparing their Final Account submission to submit to the client. The QS will liaise with the site team to ensure that all snags/defects are carried out in a timely manner. Once the defects liability period has expired within the Main Contract, generally 12 months after practical completion, the QS will be responsible for releasing any retention monies owed to the subcontractors. 3.1 Numeracy Numeracy skills are one of the largest of the key skills within the QSs repertoire, as they assist with the majority of the tasks a Quantity Surveyor carries out. For example, a Quantity Surveyor would be required to carry out numerous calculations for tasks, such as when he/she is required to produce tender documentation, i.e., Bills of Quantities etc. Measurement, or Quantification, would also require extensive numerical knowledge, as the task of producing a Bill of Quantities would require the QS to measure quantities from a drawing and implement the measurements into a suitable method of measurement, such as SMM7 or NRM2. The QS would also require handy numeracy skills when producing a valuation, or application for payment, as he/she will need to devise a document that can be used to apply for monies against particular activities, which would generally be against an Activity Schedule. 3.2 Verbal communication Verbal communication is a very important skill for the Quantity Surveyor to have because they have to interact with the internal and external employees which are working on the project. For example, the QS has to have a formal relationship with the client and the architect whilst managing affairs on site. It is imperative that a positive rapport is built up using verbal communication with suppliers, as this will help to ensure materials are delivered on time, which in turn will assist in the overall project completion. Communication with all parties involved in a contract will be required, as the different parties involved all have the same end-goal; to complete the project. Verbal communication is essential in the day to day life of the QS, speaking face to face with clients, Project Managers and other key figures involved in the project. The QS will also be required to demonstrate his/her verbal communication skills in meetings, interviews and conferences. 3.3 Written communication The written communication will be important from the beginning to the end of any work that need to be carried out and can be either: Email Letter Proposals Contracts Brochures This will begin when a team has been assembled when minutes of the meetings will be taken. Once these notes have been written up into a report they will allow the team to get the relevant information. By having these written down will allow anyone who needs to see the information they will be able to request them. They will also become a permanent record to reference information from. 3.4 IT Skills ICT skills are quickly becoming the foreground of a Quantity Surveyors key skill inventory. The need for computer literacy and a high level of ICT skills has stemmed from the fact that computers are now a large part of how a QS operates. Generally, a QS will produce Bills of Quantities, send emails, write letters and even now, gain measurements from drawings using a computer. Most of these tasks require a satisfactory level of capability regarding ICT, and more of the complex tasks require further extensive knowledge. Ashworth, Hogg and Higgs (2013, p. 14-15) identify and backup the idea for the need of strong ICT skills, by stating that process skills include computer literacy. 3.5 Problem Solving Problem solving is a very important skill required in the role of the QS. Due to the unpredictability of the Construction industry and the works that are carried out on site, the QS will be required to use his knowledge and devise an innovative solution to a problem which arises on site. The QS would be required to sufficiently and effectively identify and examine the problem to find a possible resolution to overcome the situation in order for works on the site to continue to progress towards completion. Demonstrating this skill will help the QS to achieve productivity and targets, as well as meeting key dates within a contract, i.e., Practical Completion, otherwise known as PC. 3.6 Self-management To be successful in the management of yourself, Valchev (2016) states you should be self-confident. The best way to achieve self-confidence is being positive by getting rid of negativity, and be happy with every achievement whether they are big or small, State that you are smart and intelligent and finally talk with other positive people. Valchev (2016) also states that you should be able to manage stress. To achieve your stress levels, you should relax, enjoy yourself, take holidays with people you love, take long walks and have hobbies or do activities you like. You should have excellent organisational skills and can manage your time, which can be achieved by writing lists, make a schedule, prioritize and setting goals, break down large tasks into smaller tasks and balance work and rest and recreation. You should be self-motivated, to achieve this you should make a list of your needs and desires listen to music when working on them and look at different books for inspiration this can expand your thoughts, and you should also have big dreams, live in the present moment, have dreams often and remember everything can be achieved. Lastly you should also have a healthy lifestyle and balanced diet. With all of this will help productivity which will make the work go easily.   4.1 On roles and responsibilities of the QS To conclude, Quantity Surveyors, have a vital part to producing efficient work in construction to reduce conflict by securing the most suitable procurement technique is selected, providing effective cost control procedure and ensuring value for money constantly. They minimise the potential lapse by distribution of risk and identifying the value-adding activities in the project. Quantity Surveyors run an extensive choice of skills outside the traditional quantity surveying actions. The extended skills of quantity surveyors will help clients to achieve their needs and expectations. In the current financial predicament, where cash flow and credit are paramount for clients, thus completion of project on specified time and within budget is important especially in the public sector which deal with the large projects and intensive capital. Quantity Surveyors can secure success for projects by the current technical and financial information and hence have vital influence in economic recovery. 4.2 On the importance of key skills development as aspirant quantity surveyors or project managers and future specific recommendations you have for your key skills acquisition and development The key skills that have been identified above; numeracy, verbal communication, written communication, IT skills, problem solving skills and self-management skills are all critical to an aspiring Quantity Surveyor/Project Manager. They are the necessary foundations to a successful career in the Construction industry, as without these crucial skills, a Quantity Surveyor/Project Manager would struggle to perform his or her day-to-day tasks. The development of these key skills is necessary in order to progress and enhance the opportunities available to you throughout your working career. Without the development of these skills, you will not be able to achieve your life goals, which will decrease your confidence and will lead to you having a poorer quality of life. However, if these skills are developed and maintained, your confidence would be boosted and you would live a far more comfortable, fulfilled and higher quality life. References   Ashworth, A., Hogg, K., Higgs, C. (2013) Williss Practice and Procedure for the Quantity Surveyor. 13th edn. Chichester: John Wiley Sons, Ltd. Brandon, P. (1990) Quantity Surveying Techniques: New Directions. Oxford. Blackwell Scientific Publications Canadian Institute of Quantity Surveyors (2016) Professional Quantity Surveyor. Available at: http://www.ciqs.org/english/designations-defined-professional-quantity-surveyor (Accessed 16 November 2016). Cartlidge, D. (2013) Quantity Surveyors Pocket Book. 2nd edn. Oxfordshire: Routledge. Manker, A. D. (2016) What Is Written Communication in Business? Definition, Types Examples. Available at: http://study.com/academy/lesson/what-is-written-communication-in-business-definition-types-examples.html (Accessed 19 November 2016). Perera, S., Pearson, J., Dodds, L. (n.d.) Alignment of Professional, Academic and Industrial Development Needs for Quantity Surveyors. Northumbria: Northumbria University. Rahmani, F. (n.d.) Importance of Quantity Surveyors for public sector organisations in the prevaling recession. Available at: http://www.academia.edu/466357/Importance_of_Quantity_Surveyors_for_public_sector_organisations_in_the_prevaling_recession (Accessed 19 November 2016). Royal Institution of Chartered Surveyors (1998) The APC Requirements and Competencies. London: Royal Institution of Chartered Surveyors. Seeley, I. H. (1997) Quantity Surveying Practice. 2nd edn. London: Palgrave Macmillan. Valchev, M. (n.d.) Self-Management Skills | List, Definition, Tips Techniques. Available at: http://www.businessphrases.net/self-management-skills/ (Accessed 19 November 2016). Willmott Dixon (2016) The role of a Quantity Surveyor | Willmott Dixon. Available at: http://www.willmottdixon.co.uk/careers/working-for-us/the-role-of-a-quantity-surveyor (Accessed 16 November 2016). Ashworth, A., Hogg, K., Higgs, C. (2013) Williss Practice and Procedure for the Quantity Surveyor. 13th edn. Chichester: John Wiley Sons, Ltd. Brandon, P. (1990) Quantity Surveying Techniques: New Directions. Oxford. Blackwell Scientific Publications Canadian Institute of Quantity Surveyors (2016) Professional Quantity Surveyor. Available at: http://www.ciqs.org/english/designations-defined-professional-quantity-surveyor (Accessed 16 November 2016). Cartlidge, D. (2013) Quantity Surveyors Pocket Book. 2nd edn. Oxfordshire: Routledge. Manker, A. D. (2016) What Is Written Communication in Business? Definition, Types Examples. Available at: http://study.com/academy/lesson/what-is-written-communication-in-business-definition-types-examples.html (Accessed 19 November 2016). Perera, S., Pearson, J., Dodds, L. (n.d.) Alignment of Professional, Academic and Industrial Development Needs for Quantity Surveyors. Northumbria: Northumbria University. Rahmani, F. (n.d.) Importance of Quantity Surveyors for public sector organisations in the prevaling recession. Available at: http://www.academia.edu/466357/Importance_of_Quantity_Surveyors_for_public_sector_organisations_in_the_prevaling_recession (Accessed 19 November 2016). Royal Institution of Chartered Surveyors (1998) The APC Requirements and Competencies. London: Royal Institution of Chartered Surveyors. Seeley, I. H. (1997) Quantity Surveying Practice. 2nd edn. London: Palgrave Macmillan. Valchev, M. (n.d.) Self-Management Skills | List, Definition, Tips Techniques. Available at: http://www.businessphrases.net/self-management-skills/ (Accessed 19 November 2016). Willmott Dixon (2016) The role of a Quantity Surveyor | Willmott Dixon. Available at: http://www.willmottdixon.co.uk/careers/working-for-us/the-role-of-a-quantity-surveyor (Accessed 16 November 2016). List of appendices Group Diary Evidence Group Diary Date Activity Actions agreed Type of evidence 21 Oct 2016 Message from Matt Meeting Message print-out (see Figure 1 in Appendix 2) 27 Oct 2016 Email to the two members Template of the report Screenshot (see Figure 2 in Appendix 2) 01 Nov 2016 Email to Jeannette from Matt Revised template Screenshot (see Figure 3 in Appendix 2) 15 Nov 2016 Message from Matt Rearranging some of the report and organise a meet-up for the next day Screenshot (see Figure 4 in Appendix 2) 24 Nov 2016 Message to Mo Requesting work Screenshot (see Figure 5 in Appendix 2) 30 Nov 2016 Email to Matt Dropbox invite with the assignment Screenshot (see Figure 6 in Appendix 2) Evidence Figure 1 Figure 2 Figure 3 Figure 4 (snippet of conversation from WhatsApp) Figure 5 Figure 6 (emails to Matt)

Financial Schemes Essay

When the question of developing a new project at Puerto Penasco, Mexico has arrived, we would suggest that rather than going for traditional time share or new mixed use hotels, we should generate the energies towards developing a Condominium. The most important fact for advocating a Condominium is because this concept is already very popular in beach areas of Mexico. Tourists from across the world come here to take the experience of beach village which is rather not possible in mixed use hotels. Financial Advantages of a Condominium over other forms: Limited capital investment initially: First of all, the amount of capital invested in a Condominium is lesser than that of other traditional hotel forms. Hotels usually are occupied by the tourists at peak months only. Apart from that time, they always face lack of tourists which ultimately result in loss of revenue. Renting the property at non peak months: The Condominium could be rented to students and other people apart from the tourists during the non peak months and hence it in a sense gives guarantee to the owners for a uniform cash flow across the year. Disadvantages to the other schemes: It could be very well noted here that at times Condominium could lose the advantages to classic hotels in terms of hospitality and luxury. The tourists often feel that the Condominium could not provide the room service and the luxury that the time share hotels could provide. This is true to an extent that the Condominium does not beat the traditional hotels in terms of luxury. The reason why we have chosen a Condominium over other forms of hotels is because least risk involved in this project. As the amount of capital invested is least, the chances of losing money are less. Apart from that, we are also ensuring smooth and uniform revenues across the year. References: Puerto Penasco: Retrieved on 4th August, 2010 from website: http://www. puerto-penasco. com/

Response Essay - 796 Words

Response: How to Get a Real Education Scott Adams shares with us the ideal framework for an entrepreneurial curriculum. In his article How to Get a Real Education, he reinforces the fact that the whole is far greater than the sum of these parts, especially in the context of an entrepreneur. Adams tells us of a couple stories from when he was in college and how he used the skills of an entrepreneur to become successful. He saw opportunities, sometimes embedded within problems, and worked them to his favor. This is what he referred to when speaking of the learned skill of transforming â€Å"nothing into something†, which is a skill that obviously applies to business. His basic idea is that much academic-oriented education is wasted on many†¦show more content†¦Why not allow them to develop their strengths a little more and focus a little less on classes that might be enriching but otherwise meaningless? Scott Adams states â€Å"students should be taught that failure is a process, not an obstacle†, and I couldn’t agree with him more. There are many risks taken throughout the college years of your life and that’s not always a bad thing. The hard part is learning to accept and move past a failed attempt at one of those risks. Unfortunately, I think the things that are most likely to teach students problem solving skills are also the sorts of things to get their funding cut, at least the K-12 part of schooling. Student organizations, theater and arts. Of course, I also think schools should be teaching a lot more business stuff to the kids in trade schools, since they’re far more likely to end up running a business than students in the college prep classes. 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